North Carolina

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North Carolina Digital Accessibility Requirements

The State of North Carolina Digital Accessibility and Usability Standard requires that agencies must strive from the start to maximize access and usability, aiming to cater to the broadest audience. All agency websites and digital services must adhere to the official WCAG 2.1 (Level AA) compliance standards, as proposed by the federal guidelines and Americans with Disabilities Acts Title II, for accessibility. Agencies must also integrate accessibility testing before deployment, using both automated and manual testing. They should also develop and implement a feedback mechanism through which users can contact the agency with any issues or concerns.

Public Accommodation Laws

It is a discriminatory practice for a person to deny a qualified person with a disability the full and equal enjoyment of the goods, services, facilities, privileges, advantages and accommodations of a place of public accommodation on the basis of a disabling condition.

Violation Penalties

Court costs and legal fees may be awarded.

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