Massachusetts flag

Massachusetts State Digital Accessibility Requirements

Massachusetts created a new Digital Accessibility and Equity Governance Board in July 2023. This board and its members will assist the state’s Executive Office of Technology Services and Security (EOTSS) in creating, adopting, maintaining, and enforcing digital accessibility requirements. Massachusetts already had an existing Enterprise Information Technology Accessibility Policy (based on Executive Order 348) which ensured state IT solutions are accessible, but this takes accessibility beyond a policy and creates an entire department to bolster the efforts of the EOTSS. It will also assist other agencies within the state to promote best practices, policies, and standards to enhance digital accessibility across the state.

Public Accommodation Laws

All persons shall have the right to the full and equal accommodations, advantages, facilities and privileges of any place of public accommodation, resort, or amusement subject only to the conditions and limitations established by law and applicable to all persons.

Violation Penalties

Violators will be subject to a fine of $300- $2500 for anyone causing discrimination against another in a place of public accommodation.

Documents with checkmark icon

Need help with compliance?

Not sure if your PDFs are compliant with Massachusetts digital accessibility standards for your industry? Equidox can help! Contact us to get started.