Delegating PDF Accessibility: A Guide for IT Departments

Coworkers working at a table together with one person delegating PDF accessibility tasks.

In many organizations, IT teams are the go-to resource for digital accessibility. That often includes PDF remediation—fixing documents so they meet ADA and Web Content Accessibility Guidelines (WCAG) standards. But PDFs are everywhere, and most IT teams don’t have the bandwidth to remediate every document throughout a company.

From HR handbooks to intake forms and marketing brochures, PDFs are created by nearly every department. When accessibility tasks funnel through IT, it creates bottlenecks, delays important communications, and stretches technical teams thin. However, the right knowledge and tools can help even non-technical content creators handle accessibility, allowing IT teams to share the responsibility.

Why Delegating Accessibility Makes Sense

Especially in larger organizations, it makes sense for IT to enable every content creator to remediate their own content instead of sending every PDF through IT. Your team is better positioned to provide tools, training, and governance rather than doing the hands-on work of tagging documents or fixing headings. 

By empowering content creators to make their own PDFs accessible, you:

  • Free up IT resources for more technical projects

  • Speed up document turnaround times across departments

  • Foster shared accountability for compliance and inclusion

  • Reduce risk by addressing accessibility earlier in the content lifecycle

The most efficient way to ensure everyone can take responsibility for their own content accessibility is to procure a tool that’s designed for both technical and non-technical users. That’s where Equidox comes in.

How Equidox Makes Delegation Easy

Equidox offers PDF accessibility software built specifically to simplify the remediation process. It requires no coding knowledge and no accessibility expertise, making it ideal for content creators in healthcare who just need to get their documents compliant—fast.

Here’s how Equidox supports your delegation strategy:

  • User-friendly interface: Equidox uses smart detection to identify content like headings, lists, and tables, so users spend less time fixing documents manually.

  • Cloud-based access: No complex installs. Content teams can work independently, from anywhere. They can even collaborate on the same document.

  • Scalability: Equidox supports large teams and document volumes, and offers a fully automated, AI solution for templated, high-volume PDFs as well.

  • Training and support: Your IT team can rely on Equidox’s onboarding and customer support to help other departments succeed without IT hand-holding. Training is included in license purchases, and even inexperienced users can learn the basics in just an hour.

A Smarter Model for Accessibility

Delegating PDF accessibility helps support a sustainable, organization-wide model for digital inclusion. IT still plays a key role in selecting tools, setting standards, and monitoring compliance. But the day-to-day document remediation belongs with the people creating the content in the first place.

Start by giving your content creators the right resources. Download our [PDF Accessibility Compliance Checklist] to help them spot and fix issues, and explore how Equidox can lighten the load for your IT team.

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Nina Overdorff

Nina comes to Equidox with years of sales and marketing experience from a variety of industries and holds a BS in Language Arts Education. Nina has a passion for words, storytelling, and information, which she believes everyone should have access to regardless of ability. After spending time as a teacher with a blind student, she became much more aware of the limitations and abilities of web accessibility, and how essential it is to those experiencing disabilities. “Being able to access information equally ensures that everyone has an equal opportunity for education, employment, and success in life.”

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